Privacy policy
Article 1 (Basic Policy)
HOTEL MASTAY Jingumichi (hereinafter referred to as “the Hotel”) recognizes the importance of personal information and complies with all relevant laws and regulations.
This Privacy Policy (hereinafter referred to as “the Policy”) explains how the Hotel collects, uses, and manages personal information appropriately.
Article 2 (Definition of Personal Information)
“Personal Information” refers to any information that can identify a specific individual, such as name, address, phone number, email address, or reservation details.
Article 3 (Method of Collection)
The Hotel may collect personal information through the following methods:
Main Collection Methods
- Submission of reservation or inquiry forms on the website
- Contact via telephone or email
- Participation in campaigns or surveys
- Automatic collection via cookies and web analytics tools
Article 4 (Purpose of Use)
The Hotel uses collected personal information for the following purposes:
Purposes
- To manage and confirm accommodation reservations and respond to inquiries
- To contact guests regarding their stay or related services
- To provide and improve services
- To send newsletters or promotional information (with consent)
- To analyze feedback and improve guest experience
- To comply with legal obligations or respond to emergencies
Article 5 (Provision to Third Parties)
The Hotel will not disclose or provide personal information to third parties except in the following cases:
Exceptions
- When the guest has given consent
- When required by law
- When necessary to protect life, body, or property and it is difficult to obtain consent
- When outsourced to a contractor under proper confidentiality obligations
Article 6 (Management of Personal Information)
The Hotel will take necessary and appropriate security measures to prevent unauthorized access, loss, destruction, alteration, or leakage of personal information.
When outsourcing the handling of personal information, the Hotel will supervise contractors to ensure proper management.
Article 7 (Cookies and Analytics)
This website uses cookies and analytics tools (such as Google Analytics) to enhance usability and analyze user behavior.
These tools collect data that does not identify individual users.
Users can disable cookies through their browser settings, though doing so may limit certain site functions.
Article 8 (Access, Correction, and Deletion of Personal Information)
Upon request from an individual, the Hotel will disclose, correct, delete, or suspend the use of their personal information in accordance with applicable laws, after verifying the identity of the requester.
Article 9 (Amendment of the Policy)
The Hotel may revise this Policy as necessary to comply with legal changes or improve management practices.
Any changes will take effect upon being posted on this website.
Article 10 (Contact Information)
For inquiries regarding this Policy, please contact:
